Free shipping and returns over a certain order amount. We can ship to virtually any address in North America. Note that there are some restrictions shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs.
You should expect to receive your refund within two weeks of giving your package to the return shipper. In most cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 5 business days).
If you need to return an item, simply visit the contact page and send us a message with your order number. We will send you a return label through email. We'll notify you via e-mail of your refund once we've received and processed the returned item.
My husband has almost had this bag close to a year and he really likes it. He also gets so many compliments on it, "That is a great looking bag"! It also keeps him organized because it is so roomy.
Everything from Rugged Black is such great quality and also is quickly shipped!
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